Debt Buyers and How to Negotiate With Them (2024)

Debt buyers purchase debts in bulk and then try to collect them. Learn how to deal with a debt buyer.

If you're delinquent on one of your debts, the creditor might sell that debt to a "debt buyer." A debt buyer is different than a collection agency. Debt buyers purchase old debts from original creditors, like banks, credit card companies, and car loan lenders. Unlike a collection agency, which only tries to collect as a service to the creditor, the debt buyer owns the debt.

Understanding what debt buyers are and how they operate can help you negotiate with the debt buyer or figure out a strategy for dealing with your debt. To successfully deal with a debt buyer, you need to be aware that:

  • The debt buyer paid very little for your old debt, most likely a few cents on the dollar. The older the debt, the less the debt buyer paid.
  • The debt buyer will likely be willing to settle the debt for far less than you owe.
  • If you enter into a new payment arrangement with the debt buyer, you could damage your credit scores and make it easier for the debt buyer to sue you. Or you might accidentally revive an expired statute of limitations.
  • If the debt buyer files a lawsuit against you, you might have a defense that could prevent it from getting a judgment against you.

For all these reasons, you have a great deal of leverage when negotiating with a debt buyer, much more than you might think.

How Debt Buyers Make Money

Debt buyers typically buy thousands of debts in bulk sales from original creditors at deeply discounted prices. Debt buyers make money by acquiring debts cheaply and then trying to collect from the debtors.

Even if the debt buyer collects only a fraction of the amount owed on a debt it buys—say, two or three times what it paid for the debt—it still makes a significant profit. So, you often get the best settlement offer after a debt buyer has purchased your debt.

What to Do Before a Debt Buyer Files Suit

If you're receiving demand letters and phone calls from a debt buyer about a legitimate debt and the debt buyer hasn't filed a lawsuit against you, the first decision you should make is whether you should ignore the debt or deal with the debt buyer.

When You Can Probably Ignore the Debt Buyer

If the debt is outside the statute of limitations (the period in which the debt buyer must bring its lawsuit), you can safely ignore the debt buyer's demands. Usually, the statute of limitations falls somewhere between three to six years.

When You Should Probably Deal With the Debt Buyer

If the debt is recent and you have income or assets that can be taken to pay the debt, you probably should consider dealing with the matter before the debt buyer sues you. It might make sense to hire an attorney to send the debt buyer a letter asking for additional information about the debt.

Sometimes debt buyers stop their attempts to collect once they know you have counsel. If the debt buyer continues to hound you for payment, an attorney can help you arrange a settlement. You might find that you can reach a compromise allowing you to slash your delinquent debt by as much as 40-75%. (Be aware that you might have to pay taxes on the forgiven amount.)

Removing negative information from your credit reports. You should always ask the debt buyer to have the original creditor remove derogatory information from your credit reports as part of any settlement. The debt buyer is unlikely to agree, but making the request gives you leverage during the settlement negotiations. If the debt buyer believes that your request is a deal-breaker, it might be willing to accept less money in a settlement.

Beware of entering into a new payment arrangement. The debt buyer might pressure you to enter into a payment arrangement because doing so provides it with a stream of income as long as you continue payments. You should only agree to this as a last resort. Here's why. Bad debts will generally remain on your credit reports for seven years. But if you enter into a payment agreement with the debt buyer, this creates a new debt and a new contract. The debt buyer may report this new debt to the credit bureaus. If you miss a payment, it will damage your credit.

Also, the debt buyer could sue you if you fail to make payments under the new agreement. It's much easier for a debt buyer to sue you on a new contract than the original debt.

What to Do If a Debt Buyer Sues You

Some debt buyers sue regularly. If a debt buyer files a lawsuit against you, you should respond and include any defenses you have to the suit, like the debt was discharged in bankruptcy, or the statute of limitations has expired.

What happens when you respond to the suit. If you respond to the suit, the debt buyer will have to prove you owe money and that it owns the debt. Debt buyers rarely succeed in litigation against consumers who fight back. This is mainly because debt buyers often lack the necessary documentation to prove their court case. However, if the debt buyer has all the documentation needed to prove their case, you might want to try settling it before it goes to trial. The debt buyer could be willing to settle for less than you owe to avoid the expense of a trial.

What happens if you don't respond. If you don't file a timely response to the lawsuit with the court, a judge may enter a default judgment (an automatic win for the debt buyer) against you. The debt buyer may then use various collection methods, like garnishing your wages or levying your bank account, to collect from you.

Talk to an Attorney

If you're receiving calls and letters from a debt buyer trying to collect a debt from you, or if a debt buyer is already suing you, consider talking to a debt settlement attorney to find out what to do in your particular circ*mstances.

And if you have a lot of debts you can't pay, you might want to consider filing for bankruptcy. In that situation, you'll want to talk to a bankruptcy lawyer.

Debt Buyers and How to Negotiate With Them (2024)

FAQs

Debt Buyers and How to Negotiate With Them? ›

“What are you willing to give? … Find a number you're comfortable with and say, “this is what I can afford to give you,” period. They can take or leave it, it's your choice and not theirs.” Oftentimes, debt collectors will agree to accept as payment-in-full a lump-sum amount that is only a fraction of the total debt.

What percentage will debt collectors settle for? ›

Although the average settlement amounts to 48% of what you originally owed, that number is a bit skewed. If your debts are still with the original creditor, settlement amounts tend to be much higher. You can end up paying up to 80% of what you owe if the debt is still with the original creditor.

What is a reasonable offer to settle a debt? ›

Some of these factors include the time since your last payment, the total amount owed, whether your account is with the original creditor or a collections agency, and how much you can afford to pay. Typically, you should offer 60% or less of your debt amount to kick off negotiations.

How to get debt collectors to settle for less? ›

6 Steps for Negotiating With Debt Collection Agencies
  1. Learn About the Debt. By law, collection agencies must provide evidence that the debt is your. ...
  2. Understand What You Can Afford To Offer. ...
  3. Speak to the Debt Collector. ...
  4. Make Sure All Agreements Are in Writing. ...
  5. Make Your Payments. ...
  6. Negotiate Improvement to Your Credit Reports.
Aug 10, 2023

What to say when negotiating a debt settlement? ›

“As for the negotiations, be persistent and persuasive,” Schwab says. “Write down your arguments beforehand and make them sympathetic to your case.” Share any truthful reasons you may be having a hard time and show that you want to pay as much debt as you can.

How much should you negotiate with a debt collector? ›

Some will hang tough until they've recovered 75% or more of the debt. Others may negotiate down to 33%. You're within your rights to ask what sort of agency is contacting you. Explain that all debt collection agencies are different, and the amount they will settle for will therefore also differ.

Will a debt collector take 50%? ›

Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. If you can afford it, proposing a lump-sum settlement is generally the best option—and the one most collectors will readily agree to.

How do you respond to a low settlement offer? ›

Respond in Writing why the Settlement Offer Is Too Low. Medical bills and pay stubs are two ways to show damages from your injury. However, you and your lawyer should also describe, in writing, your non-economic damages because of the injury.

What if a debt collector won't negotiate? ›

If your creditor refuses to negotiate, or won't negotiate, it's in your best interest to get help. There are many other ways creditors can legally collect money that they're owed, and you shouldn't put yourself in an emotionally damaging situation trying to work through the debt negotiation process alone.

How do I make a debt settlement offer? ›

These are the steps to follow:
  1. Work out what you can offer the people you owe.
  2. Send your offer to them in writing.
  3. Ask them to confirm they accept your offer in writing. ...
  4. Keep any letters your creditors send you about the settlement offer. ...
  5. Negotiate with your creditors if you need to.

What not to say to a debt collector? ›

Don't provide personal or sensitive financial information

Never give out or confirm personal or sensitive financial information – such as your bank account, credit card, or full Social Security number – unless you know the company or person you are talking with is a real debt collector.

When negotiating with a creditor, you must know what? ›

Write down your monthly take-home pay and your monthly expenses , including the amount you want to repay each month. Try to allow some income left over to cover unexpected expenses and emergencies. Keep in mind that falling behind on other bills, even if you're paying off this debt, could cause you more problems.

Can you dispute a debt if it was sold to a collection agency? ›

Can you dispute a debt if it was sold to a collection agency? Your rights are the same as if you were dealing with the original creditor. If you do not believe you should pay the debt, for example, if a debt is stature barred or prescribed, then you can dispute the debt.

What percentage of my debt should I offer to settle? ›

What Percentage Should You Offer to Settle Debt? Consider starting debt settlement negotiations by offering to pay a lump sum of 25% or 30% of your outstanding balance in exchange for debt forgiveness. However, expect the creditor to counter with a request for a greater amount.

What is the lowest a creditor will settle for? ›

Depending on the situation, debt settlement offers might range from 10% to 80% of what you owe.

How do you win a settlement negotiation? ›

Try to stay level-headed. Keeping the conversation polite and respectful will improve your chances of reaching agreement. It is also important that you take time to prepare yourself before those negotiation talks begin. Good preparation will give you more confidence going into mediation or settlement discussions.

How much percentage do debt collectors take? ›

How does a debt collection agency make money? Collection agencies typically receive a commission percentage based on either the original invoice amount or the amount of money they collect — usually 25 to 50%. Commissions differ based on debt age, type, balance, and the number of times the account has been used.

How much will creditors accept as settlement? ›

Depending on how much you owe, your current monthly contributions towards the debt, and the length of time the debt has been held for, you may be able to negotiate a settlement figure of around 30% of the total amount owed. However, some creditors will take a much harsher view and will expect a figure closer to 70%.

Will credit card companies settle for 10%? ›

Credit card companies may settle for anywhere from 10% to 50% of the amount owed. It depends on several factors, including the credit card company and how delinquent the balance is. Is it better to settle a debt or pay in full?

Is it smart to settle with a debt collector? ›

Verify the debt collector and that the debt is legitimate and dispute the collection if it isn't. If you do owe the debt, it's best to pay it off in full instead of negotiating a settlement. One way to avoid collections is to create a simple budget to ensure your money is going toward all of your current bills.

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